An advisory transfer call allows you to talk to the person you want to transfer a call to before you make the call. In some situations, for example, you want the other party to evaluate the situation that the caller wants to resolve so that they can better help the incoming caller. A direct transfer can be useful if a caller calls the wrong person or needs to speak to someone next to you. And they don’t want to be made to call again.
The third option is if the caller is connected to the target person of the caller and stays on the line to give an introduction. Caller ID information indicates that a call should be forwarded to an extension, but not vice versa.
You do not have to answer the call, but check if the target person is available and wants to answer your call. Once a call has been answered, it must be transferred to the number you entered on the keyboard of your phone. The call will ring for a short time before going to voicemail if you do not take it and will be logged as a missed call for the next 24 hours.